Services and pricing
Two kinds of help, two hourly rates, plus fixed-price jobs and monthly retainers for the things that come up often. Ad-hoc work is charged at the hourly rate, and fixed-price jobs are quoted separately.
The inbox, the diary, the chasing. Handled.
£38 an hour
Inbox, diary and admin, all at the same rate. One hour minimum, no minimum term.
The jobs that keep a business ticking but rarely make it to the top of the list.
Inbox support is not just tidying. It means monitoring, sorting what needs attention, drafting or sending replies, flagging the important things and keeping enquiries moving.
Not sure whether something counts as admin? If it is a job you keep putting off, it probably does.
For when the technology is not behaving itself.
£58 an hour
Email, DNS, Google Workspace and website work. A fixed quote before anything starts.
Email that lands in inboxes rather than spam, DNS records that are right, Google Workspace set up sensibly, and a website that gets fixed rather than fought with. The sort of technical jobs that can be awkward to untangle if you do not deal with them every day.
This is upkeep and fixing, not building new websites from scratch.
Not sure something was set up properly? I’m happy to take a look.
Some jobs are the same shape every time, so they get a set price rather than the clock. Anything not listed here is quoted before I start, so there are no surprises.
From thousands of unread emails to an inbox you can actually work from, with labels and filters set up to make things easier to manage. I’ll sort through what’s there, flag what needs attention and get things under control. Ongoing inbox support can keep it that way afterwards if you need it.
Done properly, once. Then the daily checks keep it from building back up if you want them.
Core, theme and plugin updates applied and checked every month, with a backup taken first and a rollback if anything breaks.
Content changes and existing problems aren’t included in the monthly maintenance, but I can sort those separately at my technical support rate. No contract.
If you need regular support each month, a retainer gives you a set amount of my time, invoiced in advance, with priority over ad-hoc work.
£380 a month
10 hours a month
Regular weekday support for inbox, diary and day-to-day admin.
Invoiced in advance. Cancel with 30 days notice, no penalty.
£760 a month
20 hours a month
More regular support throughout the working week for businesses that need things checked and kept moving more often.
Invoiced in advance. Cancel with 30 days notice, no penalty.
Need something in between? Just ask and we will work out the right shape. Ask about it
Most people come with a mix. Tell me what’s piling up and I’ll help you work out where to start. No pressure, no hard sell.
Call or message. Whatever suits you.